Avast Anti-virus and CCH Trial Balance software

Posted at 10:06:14 PM in Software (15) | Read count: 1347

Recently installed Avast Anti-virus Pro at an accounting firm where they used CCH suite of software and found Avast grossly slowed down normal operations. The effect was worse on a Windows 7 32-bit machine that it was on Windows XP. I called CCH tech support who recommended that we exclude the Avision and AW32 directories, but this didn't help. I also disabled the virus checking for all areas and that didn't help either.

The process that slowed down to unusable was in CCH when the user loads Trial Balance from the CCH Tax software using the quick link button. There is little indication that the software is hung and the user clicks around the screen, sometimes breaking the AW32.exe application. Other times, it shows the application is not responding. 

Only solution was to uninstall Avast.

Written by Leonard Rogers on Wednesday, September 12, 2012 | Comments (0)

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