Windows update options greyed out

Posted at 11:23:23 PM in Recovery (46) | Read count: 2844

I had to do an update on a Windows XP PC. The system was still running SP2 and IE6. My task was to install SP3 and then all of the updates. I was especially looking for IE8. I like to install SP3 before installing IE8.

This time, when I finished with the updates, the Windows Update options were grayed out and automatic updates was enabled. Sometimes after a windows update the automatic updates gets set on, but t his time I couldn't modify that selection. 

When I finished the manual update, I had 2 reboot messages. One from the automatic update and one from the manual update that I was just finishing. Seems the software should be able to figure out that I'm doing a manual update and stop the auto updates from happening, but that's not the case.

I looked at this site which registering the wuaueng.dll file after checking to see if the Automatic Update service is running. When I registered the dll, it would stop the service and when I started the service again, the options were still grayed out.  I did check the user's rights on that PC login and found they were in the administrators group, so that wasn't the problem. 

After looking at that info, I went to this site which suggested changing some registry settings, which is what I was looking for and this worked for me.

Written by Leonard Rogers on Wednesday, June 15, 2011 | Comments (0)


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